ModelBluePrint Business Review & Strategy Form

Please answer these simple questions about your company. We will review your answers and email your business analysis to you.

// Client Info

Name

Phone

Business Name

Industry

// Customer Profiles

Who are your most common customers?

Who are your best customers (high value + easy to deal with)?

Who are your least profitable or difficult customers?

Why do customers come to your business?

What happens if you are not able to fix the device or deliver the expected service?

Why do the clients choose your business instead of others nearby?

// Operations

How kind of value-added services are the customers able to get from your business?

What all processes in your business are manual works?

What steps could be standardized or to increase efficiency?

List all products/services your business sells/delivers?

How often do your customers understand your offerings/services clearly?

Do you offer bundled products/services?

// Revenue

What are your top 3 income sources?

Which service brings the most daily revenue/cash?

Which service gives you the highest profit margin?

Which jobs keep you busy but don’t make much profit?

// Pricing

How do you decide pricing?

Do you compete mainly on price or quality?

Are prices consistent or negotiated per customer?

// Retention

Do you have returning customers? If yes, For which services/products?

Approximately, what percentage of your income is due to repeat customers?

Do you offer maintenance plans or support packages?

How do most customers reach your business?

Which source brings the best customers?

Do you actively market your services?

// Growth

When a customer comes for a product/service, what additional products/services do you offer?

Do you suggest extra products/services consistently?

What related products/services could fit your business naturally?

What are your biggest monthly expenses?

Which costs increase as you get more customers?

What limits your business growth right now?

Can your business run without your daily presence?

What do you want your business to become?

Thank You!